Peoples Trust | Main Office – Houston, TX

Peoples Trust New Main Office in Downtown Houston Positions the Credit Union for the Future Peoples Trust Federal Credit Union is a $500 Million credit union in Houston, Texas. The Credit Union’s beginnings are with Shell Oil. However, they expanded their charter to the City of Houston over a decade ago. As the oil and […]

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Southern Bank | New Main Office

Southern Bank Looks to the Future in its New Main Office Only 15 years ago, Southern Bank was a small community bank with less than $150 million in assets. Today, the Poplar Bluff, MO bank is approaching $1.5 billion via 35 branches across two states. Growth puts pressure on the main office, as discussed in previous […]

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Guaranty Bank | Main Office Transformation

LEVEL5  Creates ‘Bank of the Future’ for Missouri’s Guaranty Bank Guaranty Bank has chosen LEVEL5 to design-build the Bank’s new main office and retail banking center in Springfield Missouri’s Farmers Park. The Bank will occupy 25,000 square-feet of space in the fifth, and final building of the development. Farmers Park combines work, living and entertainment […]

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Branch and Main Office Transformation | Landmark Bank

The Branch of the Future is Here, Today at Landmark Bank LEVEL5 has completed the design-build of Landmark Bank’s Branch Transformation at their Corporate Headquarters in Columbia, MO. The project included transforming the retail lobby as well as remodeling the Bank’s private banking and commercial banking departments. “We are very excited to be able to transform this […]

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Interest Rates, Loans & Earnings Oh My…My Headcount is Growing!

Headcount increase on the horizon for growing banks and credit unions Over the last 18 months both the FDIC and NCUA are reporting that loan growth for banks and credit unions are at levels only known before the great recession. Furthermore, thanks to the recent moves by the Federal Reserve, interest rates are increasing for the first […]

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No Shortcuts to Transformation

Re-thinking the branch, re-training the banker for transformation Change is inevitable. The world we live in and the people we know change constantly. Businesses are changing as competition intensifies, technology accelerates and information moves at the speed of light. The world has transformed into a global economy, no longer bound by walls, geography or time. […]

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Branch Cost and Change Orders. Please, stop the Madness!

The battle to lower branch costs begins earlier than you think. There is probably no more despised phrase in all of construction than “change order”. The phrase solicits thoughts of pain and suffering beyond measure. Imagine Dante’s Inferno, Nails on a Chalkboard, or Crying Babies on an all-day flight to nowhere! Maybe I went over the […]

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The Changing World of Call Centers

“One-And-Done” is the new expectation. Re-thinking everything. In today’s multichannel, no omni-channel world, the call center is in the midst of a transformation.  The transformation is comprehensive and involves rethinking performance metrics, staffing issues, and work space. In the area of performance metrics, financial institutions (FIs) are recalibrating to better align in a omni-channel world.  No longer can […]

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Loan Growth | 7 Ripples Through Your Main Office

Growth means we have to plan for today and position for tomorrow. Riding the Loan Growth Wave. Earlier this week, the FDIC reported that banks had a blockbuster second quarter. The nation’s 6,058 FDIC banks earned $43.6 billion in the second quarter, up from $39 billion in the first – a 1.4% rise in net income. These earnings […]

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