No Shortcuts to Transformation

Re-thinking the branch, re-training the banker for transformation Change is inevitable. The world we live in and the people we know change constantly. Businesses are changing as competition intensifies, technology accelerates and information moves at the speed of light. The world has transformed into a global economy, no longer bound by walls, geography or time. […]

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Branch Cost and Change Orders. Please, stop the Madness!

The battle to lower branch costs begins earlier than you think. There is probably no more despised phrase in all of construction than “change order”. The phrase solicits thoughts of pain and suffering beyond measure. Imagine Dante’s Inferno, Nails on a Chalkboard, or Crying Babies on an all-day flight to nowhere! Maybe I went over the […]

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Building Relationships: the Heartbeat of the Universal Banker

Technology hasn’t just required an upgrade in equipment, but a shift in employee skill sets. As American as apple pie. Community based financial institutions (FI’s) are the heart and soul of America. These locally­ owned and operated institutions are woven into the fabric of the communities we live in, work in, raise our families and build […]

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Branch Transformation and Safety…A Great Marriage!

Could the evolving role of the branch actually lead to fewer robberies? As we think about branch transformation, one of the overlooked benefits in the rush to design-build a customer or member-centric environment is safety.    The 2014 Bank Crime Statistics compiled by the FBI recorded 3,879 robberies of financial institutions in the U.S.  The breakdown […]

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Bear State Bank Enters with a Roar

Bear State Bank enters with a Roar | $25 Million in Loans in the first year! Bear State Bank headquartered in Little Rock, Arkansas, opened its first branch in Conway, AR with a big bear roar! The Bank acquired a vacated branch at the corner of Prince Street and Salem Road last Summer (2015) and […]

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