Business Case for Branching in a FinTech World

Business Case

Consumers strongly desire branches. Doing it well drives performance. Measuring is key for improvement.  In today’s consumer-centric world, change is constant. In fact, the only thing that doesn’t change is change. However, if we can quantify the change, then we can measure, and improve. If you build it, they may not come. The world of branch […]

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Return on Investment for Branching

Is the deck stacked against the physical branch? Priorities, priorities. A recent study released by the Financial Brand revealed the top priorities for financial institution (FI) marketers. In order of priority: 1) Increase Wallet Share, 2) Increase Loan Growth and 3) Acquire New Customers. Given the branch has historically been a dominant tool in the FI […]

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