Mazuma Branch of the Future

Mazuma’s Olathe Branch Dismantles Traditional Banking Mazuma Credit Union (Overland Park, KS) has chosen LEVEL5 to design-build their new Branch of the Future. The branch will be located in Olathe, KS near the Menards, and will represent the Credit Union’s newest approach to branch banking. “We are very excited to be awarded this project,” said David […]

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Branching: Location…Location…Which Location?

Consumers love the branch, so how do you get the one you want? U.S. Consumers and the Branch. There is no denying that the number of branches in operation today is less than before the great recession. However, simply pointing out there are fewer branches is only part of the story. For example, when you […]

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Micro Branches | The Next Big Idea?

Enhancing your branch strategy with the most flexible of solutions – the micro branch. Branch density is the goal. Space to build is the challenge. What makes a financial institution’s branching strategy successful? Many experts point to density “more locations and brand”.  Agreed! However, what if the target community doesn’t have any suitably sized site options […]

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Building Relationships: the Heartbeat of the Universal Banker

Technology hasn’t just required an upgrade in equipment, but a shift in employee skill sets. As American as apple pie. Community based financial institutions (FI’s) are the heart and soul of America. These locally­ owned and operated institutions are woven into the fabric of the communities we live in, work in, raise our families and build […]

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Branch Cost and Change Orders. Please, stop the Madness!

The battle to lower branch costs begins earlier than you think. There is probably no more despised phrase in all of construction than “change order”. The phrase elicits thoughts of pain and suffering beyond measure. Imagine Dante’s Inferno, Nails on a Chalkboard, or Crying Babies on an all-day flight to nowhere! Maybe I went over the […]

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USE Credit Union | Branch Transformation

USE Credit Union “Extra-Ordinary” Branch Transformation in La Mesa USE Credit Union has engaged LEVEL5 to design-build the Credit Union’s newest branch in La Mesa, CA. This branch follows the Credit Union’s continued commitment to provide an extra-ordinary experience to its membership and community. “The face of member service continues to evolve, driving efficiency and […]

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Legends Bank | New Midtown Branch Rocks Music Row

Legends Bank’s New Midtown Office “Rocks” Music Row Legends Bank, headquartered in Clarksville, TN has engaged LEVEL5 to complete its new Midtown Office located on Music Row in Nashville. The new space redefines the customer experience for the Bank and enhances the Bank’s commercial opportunities. “We are very excited to be able to create and implement […]

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Millennials and the Branch: Strange Bedfellows

How do financial institutions connect with Millennials? Answer: A marriage of Science and Art Earlier this year, shock waves were sent through the financial industry as study after study echoed the same message – Millennials highly value the branch. Though millennials and all consumers look digital-first for connection from their bank and credit union of […]

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Peoples Trust | Main Office – Houston, TX

Peoples Trust New Main Office in Downtown Houston Positions the Credit Union for the Future Peoples Trust Federal Credit Union is a $500 Million credit union in Houston, TX. The Credit Union’s beginnings are with Shell Oil. However, they expanded their charter to the City of Houston over a decade ago. As the oil and […]

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