Bear State Bank enters with a Roar | $25 Million in Loans in the first year!

Bear State Bank headquartered in Little Rock, Arkansas, opened its first branch in Conway, AR with a big bear roar! The Bank acquired a vacated branch at the corner of Prince Street and Salem Road and worked with our LEVEL5 team to transform the branch from a traditional, stuffy environment into an open, modern and welcoming environment that is designed to transform the banking experience for its consumers.

The branch offers high-touch, personalized banking service to its consumers that includes a dialog tower (a kiosk/pod to replace the teller line), a waiting area with refreshment bar, flat screen HD monitors, technology bar and a “Community Wall” to highlight local events, activities and businesses. The design-build team at LEVEL5 also incorporated a Bear State Bank gumball machine into lobby design and customer experience.

The new Bear State Bank customer experience begins even before the customer enters the facility. The branch has a prime location, so the Bank’s team and LEVEL5 wanted to create a unique exterior element that would make a big impact in the Conway market. The Bear State Bank logo was a perfect solution that put the Bear State Bank ‘stamp’ on the renovated exterior of the branch.

“The feedback from the public has been very positive this past year.  The friendly and inviting environment has people staying inside the doors a longer period of time, giving our team the opportunity for further conversations, and getting to know one another on a more personal level.” said Chad Russell, Conway Market President of Bear State Bank.

Shelly Loftin, Chief Marketing Officer of Bear State Bank stated, “Conway is a young and vibrant city with 3 universities. We wanted to make a splash in this market with our first location. LEVEL5’s experience in designing and building branches helped us create an atmosphere that allows our bankers to deliver a high level of personal service to our customers. LEVEL5 has been great to work with. They understand how to integrate new technology, and methods of constructing banking services in more open, contemporary and unique environments.”

The Branch opened last year and has $12 Million in Deposits and a $25 Million loan portfolio! 

 To view more images of this project click, HERE!

Branch transformation is an omni-channel experience because the focus is density. Density of the right kind of branches, automation and virtual channels. One of the newest kinds of branches is the Micro Branch.

What is a Micro Branch? Maybe this will help.

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