Leadership Change Ushers in Next Wave of Growth

Expanding Design-Build Firm Calls Forth New Leadership Atlanta-based LEVEL5 is pleased to announce two key leadership moves effective July 31, 2018. Luke Kassler, formerly Chief Operating Officer, is now President of LEVEL5. Mr. Kassler has served as the company’s COO since 2015. Craig Bradley, President of the Special Projects Division, is now Chief Operating Officer. […]

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Bricks, Clicks and Community Banks Webinar

Maximizing Digital and the Branch Equals Transformation Our recent webinar on Bricks, Clicks and Community Banks dove into the need for financial institutions to optimize digital and physical channels. Consumers today desire an omni-channel approach (online, physical and automation) because digital channels have redefined the notion of “convenience”. A financial institutions ability to maximize online […]

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Is the Fox Guarding the Hen House?

“Very cool.” “Incredible!” “This doesn’t look like a bank.” Showing the world that a traditional bank doesn’t have to feel like one, today’s financial institutions are finding new ways to wow customers. So much so, it seems like the “design” in most building plans should come first and foremost. To that we say, “slow your roll.”   […]

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Public Service Credit Union’s New Canvas

A New Brand is More Than a Logo it Includes the Branch Denver, CO based Public Service Credit Union recently announced their new name change to Canvas Credit Union. The name change is part of the $2.3 billion credit union’s strategy to transform the experience of financial services for its members and community. The Canvas […]

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Branch Success is a Three-Legged Stool

The branch of the future may not resemble the serious, conservative look of the past, but what’s behind all that glitz is anything, but fly-by-night. Lobbies filled with furniture that looks as if it could double as a set from the 60’s era sci-fi show Star Trek. Lounging areas that are one disco ball short […]

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Design-Build Merger and Growth

LEVEL5 Merger Grows Design-Build Expertise and Depth of Services Atlanta-based LEVEL5 is pleased to announce a merger with Raleigh, NC, McKee Building Group to grow its design-build services. Luke Kassler, COO of LEVEL5 says, “This merger allows LEVEL5 to realize an opportunity to add a seasoned team with a wealth of design-build experience in the Mid-Atlantic […]

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Don’t let your branch suffer the same fate as the Titanic

Who doesn’t love that new bank smell? The grand opening of any new bank or credit union is typically cause for celebration. Ribbon cuttings, community leaders posing for the local press, and free hot dogs for the kids. These images remind us of a simpler time, when simply opening a branch was the key to […]

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Is Your Branch Strategy Keeping Up With the Jones’s?

The Five Questions Every Banker Needs to Answer About Their Branch Strategy The traditional banking business model of the past was built around a decentralized branch strategy. Find a heavily populated area, sprinkle a network of easily accessible branches around it, and watch the growth happen. Pretty simple, right? It worked like magic. The psychology […]

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As branch numbers go down, is the future of banking going with them?

If you’ve done any scanning of the financial headlines lately, you’d think the banking industry was in some sort of downturn. Numbers back up the concern. The Wall Street Journal recently reported 1,700 branches were closed in 2017 alone. That represents 2% of all the branches in the United States, bringing the total down to […]

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USE Credit Union | Branch Transformation

USE Credit Union “Extra-Ordinary” Branch Transformation in La Mesa USE Credit Union engaged LEVEL5 to design-build the Credit Union’s newest branch in La Mesa, CA in 2017. The now completed branch follows the Credit Union’s continued commitment to provide an extra-ordinary experience to its membership and community. “The face of member service continues to evolve, […]

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