One Thing To Know About Millennials

If you are still one of the many Bankers whose head still spins when trying to unravel the enigma that is the Millennial, you’re not alone. This group, among all customer types, comes up the most when discussing Branch Transformation projects, who to target, how to appeal, and who to attract. These successors to Gen […]

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5 Senses of Good Client Experience

Sure, we all learned about the traditional five senses of the human body back in grade school. And while some of those classic five senses still make sense while talking about a bank branch and a potential Branch Transformation project, there are both original and new senses that come into play when it relates to […]

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Brand Deployment – What Is It Anyway?

When we begin to think of a branch transformation project, the initial needs-based strategy quickly morphs into what the branch is going to look like. And while this is an important piece, there is often an overlooked component of building your next branch that is equally important, if not the first priority. BRAND DEPLOYMENT Now, […]

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2019: Year Half Over and Glass Half Full

Let’s look back on the first half of 2019, and then we can look ahead. With 2019 now half over, we thought it might be worthwhile to revisit The Financial Brand’s article from the beginning of the year entitled, “Top Branch Trends for Banks and Credit Unions in 2019” and see if the commentary outlined […]

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7 Deadly Sins of a Bad Branch Strategy – Full List

When discussing your own branch network and the exciting prospect of a remodel or ground-up project, you often look at your competitors, other institutions for best-in-class branch designs and even brick and mortar sites outside of a branch altogether (Apple anyone?). While we often talk about what we like and the elements that we may […]

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7 Deadly Sins of a Bad Branch Strategy – Part 2

Here we are again, naturally. The thrilling conclusion of the final 3 sins (Part 1 is Here). If this was a bad Jaws movie sequel, we’d call this part, “The Revenge,” but we’ll keep it hip and relevant and call this one, “End Game.” So without further ado, here are the final 3 sins we’re […]

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