Brand Experience Through the Branch Changes Everything

Brand Experience Break Out Session at Brand Forum Recently we had the privilege to host a breakout session at the 2019 Financial Brand Forum. Over 150 spectators packed a room to hear Tansley Stearns (Chief People and Strategy Officer at Canvas Credit Union) discuss how to maximize the brand experience in your branch network. With […]

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Four Corners of the Main Office – Part 2 | Detail-minded

For a bank or credit union, the decision to relocate and build a new main office is not taken lightly. While in most situations, the combined wisdom of the C-Suite can be counted upon, the chances anyone on the team has been a part of this process previously is unlikely. And it’s not as if […]

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Four Corners of the Main Office – Part 1 | Big Picture

Opening a new Main Office is once in a generation Amazon sent shock waves throughout America with a 2017 announcement they’d be opening a second headquarters outside their home base of Seattle. City after city took part in the pitch to incentivize the company to choose their town. The fanfare involved in the search was […]

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Guaranty Bank | Main Office Transformation

LEVEL5  Creates ‘Bank of the Future’ for Missouri’s Guaranty Bank In 2017, Guaranty Bank chose LEVEL5 to design-build the Bank’s new main office and retail banking center in Springfield, MO. The Bank occupied 25,000 square-feet of space in the fifth, and final building of Farmers Park. “Farmers Park is a vibrant, contemporary destination with an […]

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Branching: Location…Location…Which Location?

Consumers love the branch, so how do you get the one you want? U.S. Consumers and the Branch. There is no denying that the number of branches in operation today is less than before the great recession. However, simply pointing out there are fewer branches is only part of the story. For example, when you […]

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Branch Cost and Change Orders. Please, stop the Madness!

The battle to lower branch costs begins earlier than you think. There is probably no more despised phrase in all of construction than “change order”. The phrase elicits thoughts of pain and suffering beyond measure. Imagine Dante’s Inferno, Nails on a Chalkboard, or Crying Babies on an all-day flight to nowhere! Maybe I went over the […]

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Peoples Trust | Main Office – Houston, TX

Peoples Trust New Main Office in Downtown Houston Positions the Credit Union for the Future Peoples Trust Federal Credit Union is a $500 Million credit union in Houston, TX. The Credit Union’s beginnings are with Shell Oil. However, they expanded their charter to the City of Houston over a decade ago. As the oil and […]

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Southern Bank | New Main Office

Southern Bank Looks to the Future in its New Main Office Only 15 years ago, Southern Bank was a small community bank with less than $150 million in assets. Today, the Poplar Bluff, MO bank is approaching $1.5 billion via 35 branches across two states. Growth puts pressure on the main office, as discussed in previous […]

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Branch and Main Office Transformation | Landmark Bank

The Branch of the Future is Here, Today at Landmark Bank LEVEL5 has completed the design-build of Landmark Bank’s Branch Transformation at their Corporate Headquarters in Columbia, MO. The project included transforming the retail lobby as well as remodeling the Bank’s private banking and commercial banking departments. “We are very excited to be able to transform this […]

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