New Hampshire Credit Union Grows into Hooksett
Portsmouth, New Hampshire based Northeast Credit Union recently broke ground on its new Hooksett branch. The new facility represents the Credit Union’s latest Branch of the Future. The Northeast team partnered with Atlanta-based LEVEL5 (www.level5.com) on the branch site selection and design-build of the project.
Tim Collia, President and CEO of Northeast Credit Union, stated, “We are excited to see our expansion in the State unfold. This building signifies our continued strong growth and reinforces our commitment to serving members and the community. With this new building, we are creating a new experience for our members that will allow us to serve them with a higher degree of care and expertise.”
The new Hooksett branch joins the growing trend in banking toward technology automation and optimizing the member experience. Instead of traditional teller lines, the new facility will embrace pods in an open retail environment. The branch’s function and experience is designed to allow staff to dive deeper into relationships with each member.
Mr. Collia continued, “We chose LEVEL5 as our partner because of the value they bring to the complete design-build process. Few firms in the country can study markets, procure real estate, design and construct facilities like their team.”
Mike Colvin, EVP and Principal at LEVEL5, shared, “We consider it an honor to be a part of Northeast Credit Union’s Hooksett branch and we look forward to the growth they will achieve through this new project.”