Headquarters Key Milestone for Credit Union

Lake Charles, Louisiana–based Southwest Louisiana Credit Union broke ground this week on its new main office. The new facility represents the credit union’s continued investment in the community as well as its membership and staff. The Southwest team partnered with Atlanta-based LEVEL5 on the site selection and design-build of the project.

Michael Dronet, Board Chairman for Southwest Louisiana, stated, “We are excited to see our new main office come to life. This building signifies our continued growth, and reinforces our commitment to serving members and the community.”

The location of the new building was selected based on an analysis performed by LEVEL5, which also procured the site on behalf of the credit union. The location and site provide convenience and easy access for members. Furthermore, the building is designed for expansion as Southwest Louisiana Credit Union’s corporate headcount grows.

Ronaldo Hardy, President and CEO said, “This new main office solves several challenges for our Credit Union. First, having the ability to house our entire team and enlarge the building as we grow is essential to our long-term plan. Second, the branch we have created will allow our team to provide even better service and engagement with our membership.”

The new branch within the main office joins the growing trend in banking toward technology automation and optimizing the member experience. Instead of traditional teller lines, the new facility will embrace an open retail environment. The branch’s function and experience are designed to allow staff to dive deeper into relationships with each member.

Mr. Hardy continued, “We needed a solution that developed a new branch, accommodated our current staff level and addressed our long-term back office needs. Moreover, our new building provides the complete experience we want for our members and our staff. The groundbreaking for our new main office represents a key milestone in the growth of our company.”

Jessica LaRocca, Chief Strategy Officer added, “I completely agree with Ronaldo. We chose LEVEL5 as our partner because of the value they bring to the complete design-build process. Few firms in the country can study markets, address headcount, procure real estate, design and construct facilities like their team.”

Financial Institutions all across the country are faced with addressing the headcount growth at the main office. Interested how others are addressing this challenge?

Video Story