Hoosier Heartland Transformation in the Branch and Back Office

Hoosier Heartland State Bank Investing in the Future Crawfordsville, IN – Hoosier Heartland State Bank has announced today a partnership with Atlanta-based LEVEL5 to transform its main branch and develop a new operations center. Trey Etcheson, CEO of Hoosier Heartland stated, “We are excited to see these two important projects come to life. The investment […]

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Mazuma Olathe Branch | Futuristic Beacon, Sitting on a Hill

Team and Technology come together in the Mazuma Olathe Branch of the Future Today’s financial world is complex and ever-changing. Technology is moving at warp speeds and consumers are often left wondering what to do next. To combat this problem, we are proud to introduce Mazuma Credit Union’s new Olathe Branch. This branch of the […]

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The Universal Banker the Real Gold in the Branch

What Would Motivate Consumers to Bypass the Most Convenient Branch in the World? Think back 11 years ago. It is the Summer of 2007 and only a select few are forecasting the fall of the financial industry. Maybe even less see that a Senator from Illinois will be our new President in 18 months. And […]

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Bricks, Clicks and Community Banks Webinar

Maximizing Digital and the Branch Equals Transformation Our recent webinar on Bricks, Clicks and Community Banks dove into the need for financial institutions to optimize digital and physical channels. Consumers today desire an omni-channel approach (online, physical and automation) because digital channels have redefined the notion of “convenience”. A financial institutions ability to maximize online […]

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Branch Success is a Three-Legged Stool

The branch of the future may not resemble the serious, conservative look of the past, but what’s behind all that glitz is anything, but fly-by-night. Lobbies filled with furniture that looks as if it could double as a set from the 60’s era sci-fi show Star Trek. Lounging areas that are one disco ball short […]

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As branch numbers go down, is the future of banking going with them?

If you’ve done any scanning of the financial headlines lately, you’d think the banking industry was in some sort of downturn. Numbers back up the concern. The Wall Street Journal recently reported 1,700 branches were closed in 2017 alone. That represents 2% of all the branches in the United States, bringing the total down to […]

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Bear State Bank Enters with a Roar

Bear State Bank enters with a Roar | $25 Million in Loans in the first year! Bear State Bank headquartered in Little Rock, Arkansas, opened its first branch in Conway, AR with a big bear roar! The Bank acquired a vacated branch at the corner of Prince Street and Salem Road and worked with our LEVEL5 team to […]

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Building Relationships: the Heartbeat of the Universal Banker

Technology hasn’t just required an upgrade in equipment, but a shift in employee skill sets. As American as apple pie. Community based financial institutions (FI’s) are the heart and soul of America. These locally­ owned and operated institutions are woven into the fabric of the communities we live in, work in, raise our families and build […]

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Branch Cost and Change Orders. Please, stop the Madness!

The battle to lower branch costs begins earlier than you think. There is probably no more despised phrase in all of construction than “change order”. The phrase elicits thoughts of pain and suffering beyond measure. Imagine Dante’s Inferno, Nails on a Chalkboard, or Crying Babies on an all-day flight to nowhere! Maybe I went over the […]

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