Hoosier Heartland Transformation in the Branch and Back Office

Hoosier Heartland State Bank Investing in the Future Crawfordsville, IN – Hoosier Heartland State Bank has announced today a partnership with Atlanta-based LEVEL5 to transform its main branch and develop a new operations center. Trey Etcheson, CEO of Hoosier Heartland stated, “We are excited to see these two important projects come to life. The investment […]

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How are Branches Relevant?

The role of the branch has changed- and there’s no going back. Three articles crossed my desk recently that combine to tell an interesting story about branch banking. Each article conveys how retail branches are indeed relevant and point out some “musts” for community financial institutions (FIs). Customer Satisfaction scores are dropping First, Cornerstone Credit Union […]

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