The Universal Banker the Real Gold in the Branch

What Would Motivate Consumers to Bypass the Most Convenient Branch in the World? Think back 11 years ago. It is the Summer of 2007 and only a select few are forecasting the fall of the financial industry. Maybe even less see that a Senator from Illinois will be our new President in 18 months. And […]

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Beware the Boogeyman of Design Fees

The F-word you’re likely to hear before construction starts A creepy clown hiding inside a sewer. A chainsaw wielding crazy man in a hockey mask. A hideous villain who tends to show up at night. If you’re a fan of scary movies, you can probably cite each of those movies by name. In reality, each these are […]

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The Northeast Credit Union Branch of the Future

New Hampshire Credit Union Grows into Hooksett Portsmouth, New Hampshire based Northeast Credit Union recently broke ground on its new Hooksett branch. The new facility represents the Credit Union’s latest Branch of the Future. The Northeast team partnered with Atlanta-based LEVEL5 (www.level5.com) on the branch site selection and design-build of the project. Tim Collia, President […]

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The Art of the Branch Site Selection Edition

The Book on Everything About Branch Site Selection Peruse any business book atop the bestseller lists, and you’ll find a veritable smorgasbord of topics addressing investment strategies, office politics, and personal success. The book with everything you need to know about branch site selection? Crickets. Save your Google search. We already checked, and you won’t […]

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Bricks, Clicks and Community Banks Webinar

Maximizing Digital and the Branch Equals Transformation Our recent webinar on Bricks, Clicks and Community Banks dove into the need for financial institutions to optimize digital and physical channels. Consumers today desire an omni-channel approach (online, physical and automation) because digital channels have redefined the notion of “convenience”. A financial institutions ability to maximize online […]

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Is the Fox Guarding the Hen House?

“Very cool.” “Incredible!” “This doesn’t look like a bank.” Showing the world that a traditional bank doesn’t have to feel like one, today’s financial institutions are finding new ways to wow customers. So much so, it seems like the “design” in most building plans should come first and foremost. To that we say, “slow your roll.”   […]

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Public Service Credit Union’s New Canvas

A New Brand is More Than a Logo it Includes the Branch Denver, CO based Public Service Credit Union recently announced their new name change to Canvas Credit Union. The name change is part of the $2.3 billion credit union’s strategy to transform the experience of financial services for its members and community. The Canvas […]

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Design-Build Merger and Growth

LEVEL5 Merger Grows Design-Build Expertise and Depth of Services Atlanta-based LEVEL5 is pleased to announce a merger with Raleigh, NC, McKee Building Group to grow its design-build services. Luke Kassler, COO of LEVEL5 says, “This merger allows LEVEL5 to realize an opportunity to add a seasoned team with a wealth of design-build experience in the Mid-Atlantic […]

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Don’t let your branch suffer the same fate as the Titanic

Who doesn’t love that new bank smell? The grand opening of any new bank or credit union is typically cause for celebration. Ribbon cuttings, community leaders posing for the local press, and free hot dogs for the kids. These images remind us of a simpler time, when simply opening a branch was the key to […]

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Is Your Branch Strategy Keeping Up With the Jones’s?

The Five Questions Every Banker Needs to Answer About Their Branch Strategy The traditional banking business model of the past was built around a decentralized branch strategy. Find a heavily populated area, sprinkle a network of easily accessible branches around it, and watch the growth happen. Pretty simple, right? It worked like magic. The psychology […]

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